Hi, I'm Tara McCann
Product strategy & operations leader building systems that connect customer insight to business impact.
Product strategy & operations leader building systems that connect customer insight to business impact.
I lead at the intersection of strategy and execution where the plan meets the people, the data, and the deadline.
Over 18 years across SaaS, consulting, and financial services, I've built customer intelligence systems, scaled operational frameworks, and shaped roadmap strategy across organizations of real complexity. What sets me apart: I don't just design the system. I build it.
Scaling product ops, governance, roadmap systems, and feedback programs that align strategy to execution
Building AI-powered tools and workflows, from agentic RAG systems to org-wide automations that improve how teams plan and ship
Growing high-performing teams and building connective tissue between product, engineering, and go-to-market
A selection of my recent work that I'm proud to share
From idea to shipped, without an engineering team.
I build AI-powered applications end to end. Rumo is a career coaching platform that remembers context across sessions and adapts to each user over time. Lumira Studio is a painting companion with real pigment mixing simulation and an AI art advisor trained on master works. Both are live, both are real, and both started with a problem I wanted to solve.
The infrastructure behind how product decisions actually get made.
At Zendesk, I built the customer intelligence systems that connect what customers say to what product teams build. That meant designing feedback capture at global scale, creating the operational frameworks that align product, engineering, and go-to-market, and developing AI-powered workflows that changed how teams plan and ship. These aren't slide decks. They're systems that are still running.
Building something that needs both strategic leadership and execution? Let's talk.